Talk to the team behind CUSignals

How to reach the right desk

Each link below opens a message with the routing subject line already filled in.

• Pricing and territories

  Which tier fits the credit unions you cover, what a custom territory costs, annual billing, and access for several teams. Every tier is on the pricing page, and we quote the rate for yours by email.

  Subject: Sales inquiry

• A walkthrough of your own territory

  The quickest way to judge CUSignals. We show you live scores for credit unions you already know, so you can check them against your own judgment before you spend anything.

  Subject: Walkthrough request

• A trial — a first one, or one that ran short

  We set up three-day trials by email, one per organization. A colleague on your office network may already have used yours. Ask for one, or tell us yours ran short, and we will set it up or extend it.

  Subject: Trial extension

• Account and access

  Provisioning, sign-in issues, API keys, exports, adding colleagues to your scope, and changing or canceling a plan.

  Subject: Account support

• Data corrections

  A figure, score or profile that appears incorrect. Send the institution, the field and the value you believe is right; we verify it against the panel and respond either way.

  Subject: Data correction

• Licensing, press and research

  Redistributing scores to your clients, embedding them in a product you sell, warehouse-direct delivery, academic use, or quoting CUSignals at length.

  Subject: License request

• Privacy and data rights

  Access, correction, deletion or portability of the personal information we hold about you, and anything else covered by the privacy policy.

  Subject: Privacy request

• Security disclosure

  Vulnerability reports. Review the disclosure terms on the security page first — we acknowledge within two business days and will not treat a good-faith report as an attack.

  Subject: Security disclosure